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Free Nation Wide Shipping

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+1 (615) 568-8943

Mon-Sat 9am-5pm CST

30 Day Returns

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Athlete-Owned Small Business

Founded by a Lifelong Athlete

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Ask Us Anything

Have questions or need help? We're available Monday through Saturday, 9am to 5pm CST, to assist with product inquiries, gym planning, or general support.

Call us at +1 (615) 568-8943

Email Us at sales@primal-fitness.shop

Elevate Your Space with Equipment That Demands Respect

At Primal Fitness, we offer powerful equipment built for serious results. Whether you're training at home or outfitting a facility, our lineup brings raw energy and presence to any space—turning ordinary workouts into focused, high-intensity sessions that push your limits.

Style Meets Purpose

Our premium cold plunges combine durable craftsmanship with refined design—bringing a refreshing centerpiece to your backyard where friends and family can gather, unwind, and enjoy time together.

Shop Our Cold Plunges

A Retreat Built for Comfort

Built with care and attention to detail, our saunas create a welcoming retreat—an inviting space where heat and wood combine for daily relaxation

Shop Our Indoor Saunas

All-in-One Training Power

Engineered for versatility and built to last, our jungle gyms bring multiple workout stations together—creating a single hub for strength, movement, and training variety

Shop Our Jungle Gyms

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Frequently Asked Questions

Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday).

Orders placed before 5:00 pm CST begin processed the same business day; those placed after begin processing the next business day.

Orders are not processed on weekends or public holidays.

Delivery Time

Orders arrive within 1–7 business days (Monday–Friday) after processing, depending on destination.

Total timeline: 2–10 business days from the date you place your order.

For full details, please see our Shipping Policy

Return Period: 30 days from delivery date.

Refund Processing: Within 10 business days from receipt.

Return Shipping: Covered by the customer unless the product is defective or incorrect.

Restocking Fees: We do not charge restocking fees.

For full details, please see our Return & Refund Policy

Currently, we only ship within the United States. We do not ship International

We accept the following methods:

  • Credit Cards: Visa, MasterCard, American Express, Discover, Diners Club
  • Debit Cards
  • Google Pay
  • Apple Pay
  • Shop Pay
  • Shop Pay Installments
  • Venmo
  • PayPal

Notes:

  • We do not accept cash, checks, or money orders.
  • Card details are encrypted and processed securely through Shopify Payments.
  • Shop Pay Installments: Eligible U.S. customers may split orders into smaller bi-weekly or monthly payments
  • Venmo: Allows checkout with Venmo balance, linked account, debit, or credit card (3% fee on credit card funding — Venmo’s fee, not Primal Fitness’s).

For details, please see our Payment Policy

Once your return is received and inspected

Approved refunds are issued to your original payment method within 10 business days.

Your bank or card provider may require additional time to post the refund.

You’ll receive a confirmation email once the refund is processed.

Learning Center

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