At Primal Fitness, we are an authorized dealer of York Barbell. All York products are protected by the manufacturer’s limited warranty, covering defects in materials and workmanship under normal use.
STS Warranty (Strength Training Systems)
-
Frame: 5 years
-
Bearings / Bushings: 5 years
-
Cables: 1 year
-
Upholstery (wear-through & stitching): 90 days
-
All Other Parts: 1 year
Platforms & Plyometric Boxes
-
Frame & Construction: 1 year (defects in materials or workmanship)
-
Urethane Finish & Rubber: 90 days
-
Custom Logos: No warranty
Important: Warranty does not cover warping, cracking, or environmental damage. Damage caused by street shoes, dropped weights, benches, or other hard objects is excluded.
Iron & Steel Products
-
Elite Olympic Competition Bars: 1 year (structural integrity only; bending not covered)
-
Olympic Training Bars: 1 year (structural integrity only; bending not covered)
-
Power Bars: 1 year (covers breakage only; bending not covered)
-
International Bars: 1 year (structural integrity only; bending not covered)
-
Urethane-Covered Plates: 1 year (structural integrity only; coating not covered)
-
Rubber-Covered Plates: 1 year (structural integrity only; coating not covered)
-
Pro-Style Dumbbells: 1 year (structural integrity only; coating not covered)
-
Rubber Hex Dumbbells: 1 year (structural integrity only; coating not covered)
-
Rubber Training Bumper Plates: 1 year (structural integrity only; coating not covered)
-
Accessory Machine Handles: 90 days
-
Cast Iron Kettlebells: 1 year (structural integrity only; paint not covered)
Use Restrictions:
-
Power Bars are not warranted for Olympic-style lifting.
-
Only Elite Olympic Competition and Olympic Training Bars are approved for Olympic lifts.
-
Coatings (urethane, rubber, chrome, paint) are not covered.
Medicine Balls & Slam Balls
-
Coverage: 1 year (against failure due to manufacturing defects).
-
Exclusions: Damage from negligent use or alterations is not covered.
-
Examples of negligent use: slamming on uneven/abrasive surfaces.
-
Warranty Terms
-
Warranties apply to the original purchaser only and are non-transferable.
-
Proof of purchase is required for all claims.
-
Normal wear and tear, environmental damage, and misuse are excluded.
Contact Us
If you have any questions, please contact us at:
Business Address: 1211 Montpier Dr Franklin, TN 37069 United States
Email: sales@primal-fitness.shop
Phone: +1 (615) 568-8943
Company number: 99-2933180
Support Hours: Mon-Sat: 9AM - 5PM CST
Live Chat: On the bottom right of your screen, you can reach out to one of our support agent during business hours