All warranties are provided and fulfilled by the original manufacturer. Primal Fitness facilitates warranty communication between the customer and manufacturer as an authorized dealer.
At Primal Fitness, we are an authorized dealer of TDS Fitness Equipment. All TDS products purchased through our store are backed by the manufacturer’s official warranty. Coverage and terms vary depending on whether the product is used in a residential (in-home) or commercial environment.
In-Home Limited Lifetime Warranty
This warranty applies only in the United States to products manufactured or distributed by TDS Fitness Equipment (TDS) under the TDS brand name.
Coverage Period
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Frames & Welds: Lifetime of the original purchaser
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Pulleys, Bushings, Bearings, Hardware, Cables, Upholstery, Grips, and all other components: 1 year
Commercial Limited Warranty
This warranty applies only in the United States to products manufactured or distributed by TDS Fitness Equipment (TDS) under the TDS brand name, when used in a commercial setting.
Coverage Period
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Frames & Welds: 1 year
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Pulleys, Bushings, Bearings, and Hardware: 3 months
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Cables, Upholstery, Grips, and all other components: 3 months
Disclaimer
Except as expressly provided above, TDS disclaims all other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose.
TDS and its affiliates shall not be liable for incidental or consequential damages resulting from the use or inability to use the product.
Contact Us
If you have any questions, please contact us at:
Primal Fitness is a sole proprietorship owned and operated by Robert Conners in Franklin, Tennessee, United States.
Business Address: 1211 Montpier Dr Franklin, TN 37069 United States
Email: sales@primal-fitness.shop
Phone: +1 (615) 568-8943
Support Hours: Mon-Sat: 9AM - 5PM CST
Live Chat: On the bottom right of your screen, you can reach out to one of our support agent during business hours