At Primal Fitness, we are an authorized dealer of Dundalk LeisureCraft products, including saunas, showers, cabins, and outdoor furniture. Every purchase is backed by the manufacturer’s official warranty.
5-Year Residential Limited Warranty
All Dundalk LeisureCraft products are covered under a five (5) year limited warranty against defects in materials and workmanship. Coverage begins on the date the item is delivered to the original residential customer and applies only under normal residential use.
What the Warranty Covers
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Replacement parts for components found to be defective in material or workmanship.
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Parts provided at no charge during the warranty period.
Limitations and Exclusions
This warranty does not cover:
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Normal wear and tear of wood and finishes.
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Improper installation or assembly.
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Lack of proper maintenance or care.
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Damage from natural weathering (rain, snow, sun exposure, etc.).
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Damage caused by neglect, misuse, or failure to follow the product’s care and installation instructions.
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Labor, service, or installation costs (the warranty covers parts only).
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Products made by other manufacturers but sold through LeisureCraft — those are subject to the warranty terms of their original maker.
Additional Notes
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Replacement of defective parts does not reset or extend the original five-year term.
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Warranty applies only to the original residential purchaser and is non-transferable.
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Customers are responsible for labor or service costs associated with warranty claims.
Contact Us
If you have any questions, please contact us at:
Business Address: 1211 Montpier Dr Franklin, TN 37069 United States
Email: sales@primal-fitness.shop
Phone: +1 (615) 568-8943
Company number: 99-2933180
Support Hours: Mon-Sat: 9AM - 5PM CST
Live Chat: On the bottom right of your screen, you can reach out to one of our support agent during business hours