As an Authorized Dynamic Cold Therapy Reseller, we are dedicated to providing the quickest possible service for your warranty claims.
To initiate any warranty claim and ensure a seamless process, you must contact Primal Fitness Customer Service first.
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Call us at: +1 (615) 568-8943
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Email us at: sales@primal-fitness.shop
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Live Chat: On the bottom right of your screen, you can reach out to one of our support agents during business hours
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Support Hours: Mon-Sat: 9AM - 5PM CST
The following is the full, unaltered legal text provided by Dynamic Cold Therapy. All customers must follow the redemption instructions outlined by above to begin the warranty process.
Our warranty covers all parts for a period of 1 year from the date of delivery for all personal cold plunge models.