At Primal Fitness, we are an authorized dealer of Revive Plunge products. Every purchase is supported by the manufacturer’s warranty, covering both residential and commercial use.
Cold Plunge Warranty
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Coverage: 1-year warranty on both the tub and chiller components.
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What’s Included: Protection against defects in materials or failures of components under normal use.
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Exclusions: Damage caused by misuse, abuse, lack of regular maintenance, or improper installation is not covered.
Sauna Warranty
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Structure: 3-year warranty on the wood structure, covering manufacturer defects and material failures during normal use.
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Heater & Electrical Components: 1-year warranty against defects or failures under normal use.
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Exclusions: Damage caused by misuse, abuse, improper installation, or lack of maintenance is excluded
Contact Us
If you have any questions, please contact us at:
Business Address: 1211 Montpier Dr Franklin, TN 37069 United States
Email: sales@primal-fitness.shop
Phone: +1 (615) 568-8943
Company number: 99-2933180
Support Hours: Mon-Sat: 9AM - 5PM CST
Live Chat: On the bottom right of your screen, you can reach out to one of our support agent during business hours