At Primal Fitness, we are proud to be an authorized dealer for Body-Solid strength equipment. All Body-Solid products purchased through our store are covered under the manufacturer’s warranty. Coverage varies depending on the product line. Please review the warranty terms below.
Body-Solid Full Commercial Series
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Frame & Welds: Lifetime coverage
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Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods: 3 years
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Cables, Upholstery, Grips: 1 year (normal wear items)
Body-Solid Commercial Series
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Frame & Welds: Lifetime coverage
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Pulleys, Bushings, Bearings, Hardware: 3 years
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Cables, Upholstery, Grips, Other Components: 1 year
Body-Solid Lifetime Series
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Frame & Welds: Lifetime coverage
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Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods: Lifetime coverage
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Cables, Upholstery, Grips: Lifetime coverage (normal wear applies)
Endurance by Body-Solid (Commercial Use)
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Frame: 15 years
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Parts: 3 years
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Electronics (excluding batteries): 2 years
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Wear Items: 6 months
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Labor: 1 year
Endurance by Body-Solid (In-Home, 5-Year Plan)
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Frame: Lifetime coverage
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Parts: 5 years
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Electronics: 2 years
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Labor: 1 year
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Wear Items (e.g., seat, brake pad): 6 months
Powerline by Body-Solid
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Frame: 10 years
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Parts: 1 year
Best Fitness (5-Year Premier Plan)
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Frame: 5 years
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Motor (if applicable): 5 years
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Parts: 1 year
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Electronics (if applicable): 1 year
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Wear Parts (if applicable): 3 months
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Labor: 90 days
Best Fitness (3-Year Standard Plan)
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Frame: 3 years
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Parts: 1 year
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Motor (if applicable): 1 year
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Electronics (if applicable): 3 months
Body-Solid Tools
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All Components: 2 years
Important Notes
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Warranty applies to the original purchaser and is not transferable.
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Normal wear and tear is not considered a defect.
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Coverage may vary between in-home use and commercial environments.
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Proof of purchase (sales receipt) is required for all warranty claims.
Body-Solid Home Use
Lifetime: Frame & Welds
Lifetime: Pulleys, Bushings, Bearings, Hardware, Plates, Guide Rods
Lifetime: Cables, Upholstery, Grips (Normal Wear)
Contact Us
If you have any questions, please contact us at:
Business Address: 1211 Montpier Dr Franklin, TN 37069 United States
Email: sales@primal-fitness.shop
Phone: +1 (615) 568-8943
Company number: 99-2933180
Support Hours: Mon-Sat: 9AM - 5PM CST
Live Chat: On the bottom right of your screen, you can reach out to one of our support agent during business hours